 |
|
|
Maintenance expertise |
- Miura's corporate philosophy is "selling not merely products, but also service" to its customers. In fact, Miura considers after-sales service to be so important that it has more than 800 service engineers nationwide who are ready to utilize their vast wealth of experience and know-how and their organizational, mobility, and technical prowess to quickly and precisely meet the needs of customers.
|
Main features of Miura maintenance |
As of July, 2005
| Official certification name |
Number |
| Boiler engineer |
631 |
| Boiler maintenance engineer |
401 |
| Pipe construction management engineer |
75 |
| Dangerous materials operator |
425 |
| Energy manager |
108 |
| Poisonous naterials control officer |
337 |
The number of officially certified service engineers |
Enhancing the skills of service engineer through on-site OJT and regular training sessions
Miura Group's service engineers are a highly professional group of technicians who have enhanced their skills through in-house licensing systems, public licensing systems, on-site OJT (on-the-job training), and regular training sessions. |
Professional engineer group |
Back-up support by company staff
The Miura On-line Center offers customer support systems on a 24/7/365 basis for a wide variety of purposes such as boiler water analyses. |
More precision service using mobile terminals |
Precision service using mobile terminals, car navigation systems, and other technologies
To provide greater precision in their work, each service engineer has a mobile terminal which can be used to call up maintenance data. Furthermore, each maintenance vehicle is equipped with a car navigation system to provide greater mobility. Miura is constantly introducing new ways of enhancing customer satisfaction. |
Maintenance centers located throughout Japan |
Maintenance network
Miura has more than 100 service centers manned by over 800 service engineers strategically located throughout Japan. |
|
|
|
|
| |
COPYRIGHT © MIURA CO., LTD. ALL RIGHTS RESERVED. |
Site map 
