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Online maintenance
On-Air Maintenance System

Miura's
M-NET System

We boast over 20,000 online maintenance contracts (as of May 2005)
We will protect your boiler by using our know-how and service that other companies cannot offer.

M-NET System
24-hour online maintenance
We have over 100 computers devoted solely to transmission in our 100-location network in Japan.
We can offer you real-time speedy and online maintenance

(*)Online Maintenance and On-Air Maintenance are registered trademarks of Miura Co., Ltd.

Main Features
1. Our water treatment machinery is online-equipped
Up until now, we were not able to detect bad water softeners and other water treatment equipment trouble until irregularities appeared in the whole boiler system. However, the M-NET system (online maintenance of the whole boiler room) can sense beforehand any change or deterioration of the boiler water, thus preventing any trouble or damage to the boiler equipment.

Our water treatment machinery is online-equipped


2. Full management of the steam system
Through our online connection to the steam, hot water, heat boilers and all water treatment machinery, we are able to offer you total maintenance.

3. Comprehensive protection
We have over 800 service engineers nationwide. In addition to the ZIS Online Center in Headquarters, the Development Department Headquarters that is concerned with design and development is also online. Through the collective strength of all of Miura's companies, we are able to provide you with high quality 24-hour online maintenance.
The number of officially certified service engineers (as of May 2005)
Official Certification Name
Number
Boiler Engineer 604
& Boiler Maintenance Engineer 392
Pipe Construction Management Engineer 75
Dangerous Materials Operator 418
Energy Manager 106
Poisonous Materials Control Officer 336


Quick Information and Quick Response
Q and Q - Miura's Future Challenge!!
All of Miura's 1000 car fleet of maintenance and commercial vehicles are equipped with car navigation systems.

Through faster information transmission and correspondence, we hope to reduce the time, distance and also improve relations between our customers and us.


Miura's Online Maintenance
Anomalous Response System
Forwarding System
Monthly Transmission Flow Report
Transmission Report Setup

(*)This Online Maintenance requires a ZMP Contract, or ZM Transmission Contract.

Advanced online maintenance
On-Air Maintenance System
Through installation of a PHS transmission unit on the boiler
For our customers that have difficulty with fixed-line telephones.
(*)New customers can choose between fixed line telephone (online) and PHS public network (on-air maintenance).