Privacy Policy

Privacy Policy (Japanese Regulations)

The MIURA Group*1 has established the following privacy policy for the purpose of observing laws and ordinances (laws and related cabinet orders and ministerial ordinances, guidelines, etc.) concerning personal information, and handling such information obtained from customers and transaction counterparties, etc., in a strict and appropriate manner.

Note that “personal information” refers to the address, name, telephone number, or other information by which a specific individual customer can be identified (includes information that falls applicable as “personal data” as defined in Article 4 of the EU General Data Protection Regulation (hereinafter, “GDPR”)).

    1. *1. “MIURA Group” collectively refers to the following companies.

      ・MIURA CO.,LTD.

      ・MIURA MANUFACTURING CO.,LTD.

      ・MIURA AQUATEC CO.,LTD.

      ・MIURA KOUKI CO.,LTD.

      ・MIURA ENVIRONMENTAL MANAGEMENT Co., Ltd.

      ・MIURA JOB PARTNER CO.,LTD.

      ・MIURA SA CO.,LTD.

  1. Intended Use
    The MIURA Group shall use the personal information obtained from customers, transaction counterparties, shareholders, employees, etc., for the purposes stated below, within the range necessary for the individually notified purposes of use as well as the business activities of the MIURA Group (the manufacture and sale of various boilers, water treatment equipment, food processing equipment, sterilizers, environmental improvement equipment, chemicals, etc.; the maintenance business; the lease and rental business; and the environmental measurement certification business, etc.). In the event of personal information being used for any purpose outside of the below, with the exception of where based on laws and regulations, the consent of the individual shall be obtained. Note that the obtained personal information shall not be used to analyze the likes and interests, etc., of the individual.
    1. (1)Personal information of transaction counterparties and customers

      ・Issuing notice of information concerning the MIURA Group’s new products and services, etc., and the promotion and advertising thereof

      ・Dispatching the MIURA Group’s products and providing after-sales service for these products

      ・Performing analyses and planning, and generating statistical information for the purpose of developing and manufacturing the MIURA Group’s products

      ・Performing analyses and planning, and generating statistical information for the purpose of the MIURA Group’s sales activities

      ・Conducting the tests and analyses requested by customers and transaction counterparties, and reporting the results thereof

      ・Managing credit information concerning transaction counterparties and customers

      ・Exercising rights and fulfilling obligations with transaction counterparties and customers based on laws, regulations, and agreements

      ・Any other purpose to perform customer and transaction counterparty management incidental to the above-mentioned purposes

    2. (2)Personal information of shareholders

      ・Exercising rights and fulfilling obligations under the Companies Act

      ・Operating, managing, keeping records, etc., of the General Meetings of Shareholders

      ・Implementing various measures to facilitate interaction between shareholders and the Group

      ・Issuing notice of various types of information to shareholders

      ・Any other purpose to perform shareholder management incidental to the above-mentioned purposes

    3. (3)Personal information of job/internship applicants and prospective employees

      ・Providing information on the Group, results of the screening process, etc., and notices

      ・Recruitment activities including hiring and screening

      ・Any other purpose to manage job/internship applicants and prospective employees incidental to the above-mentioned purposes

    4. (4)Personal information of employees

      ・Human resource and labor management; calculation of salaries, etc., and management of their payments; as well as other employment management including managing training, dismissal, and retirement

      ・Management of employee welfare as well as health and safety, etc.

      ・Various communications, etc., from the MIURA Group to employees, etc.

      ・Responding to inquiries concerning social insurance-related matters

      ・Communications to corporate pension funds, health insurance associations, employee stock ownership plans, insurance companies (limited to those for which a MIURA Group company is an intermediary), MIURA Group companies, and related organizations

      ・Managing and operating internal club activities, social groups, etc.

      ・Any other purpose to perform employee management incidental to the above-mentioned purposes

    5. (5)Personal information of employees’ families, etc.

      ・Communications in the case of emergencies

      ・Calculating and paying salaries and various allowances to employees

      ・Management of employee welfare and pension, etc.

      ・Any other purpose to perform administrative and management duties incidental to the above-mentioned purposes

    6. (6)Personal information of retired employees

      ・Sending information, etc., from the MIURA Group to retired employees

      ・Managing records of work, payroll, health information, etc., before retirement

      ・Responding to inquiries concerning social insurance-related matters

      ・Any other purpose to perform employee and retiree management incidental to the above-mentioned purposes

    7. (7)Personal information obtained as a result of requests from individuals

      ・Issuing notice to individuals

      ・Confirming identity

    8. (8)All other purposes relating to the aforementioned purposes
  2. Handling of Contracting
    The MIURA Group may outsource a part of its business activities or operations, and provide personal information to the business contractor within the range required for the achievement of the purpose of use. In such a case, a contract on the handling of personal information shall be executed with the business contractor, and we shall conduct the necessary and appropriate management and supervision of the business contractor, in accordance with laws and regulations.
  3. Joint Use
    The MIURA Group shall jointly use personal information as shown below.
    1. (1)Range of parties to which joint use applies

      ・MIURA Group

      ・Inax Corporation

      ・Niwa kougyo co. ltd.

      ・KITANIHON BOILER CO.,LTD.

      ・YABUSAME Co., Ltd.

      ・Tortoise Engineering Co., Ltd.

      ・COLLABOT CO., LTD.

      ・MIURA Group Health Insurance Society

      ・MIURA Group Corporate Pension Fund

      ・MIURA Group Employee Stock Ownership Plan

      ・Other organizations related to the MIURA Group, such as retiree associations

    2. (2)Items of personal data subject to joint use

      Name, age, gender, address, telephone number, email address, and other contact information; place of employment; department; job title; address of place of employment; work history; nationality; images, videos, and other information by which an individual can be identified; as well as information, etc., on products that an individual has purchased, used, or inquired about

    3. (3)Purposes of use by parties to which joint use applies

      The purposes stated in “Intended use” above

    4. (4)Party responsible for the management of personal data subject to joint use

      MIURA CO.,LTD. (7 Horie, Matsuyama, Ehime, Japan; President & CEO: Tsuyoshi Yoneda)

  4. Third-party Provision
    The MIURA Group shall not provide the personal information handled by MIURA Group to third parties without obtaining the prior consent of customers, with the exception of the cases stated below.
    1. If the individual has given their consent
    2. If performed based on the laws and regulations of the applicable country
    3. If particularly necessary for the protection of the life, body, or property of an individual, and it is difficult to obtain consent
    4. If particularly necessary for the improvement of public health or the promotion of the sound raising of children, and it is difficult to obtain consent
    5. If cooperation is required for the performance of official duties by the government or a local government body, and obtaining consent may cause hindrance to the performance of such duties
    6. If provided in conjunction with a merger, corporate split, business transfer, or the succession of business due to any other reason
  5. Secure Management Measures
    1. (1)Formulation of a basic policy for the protection of personal information

      This Privacy Policy has been prescribed in order to ensure the appropriate handling of personal information and to inform customers and transaction counterparties of the contact point for questions and the processing of complaints.

    2. (2)Establishment of rules on the handling of personal information

      The “Personal Information Protection Guidelines” have been formulated in regard to the handling method, person in charge, people involved, and their duties, etc., for each stage, including the obtaining, use, provision, deletion and destruction, etc., of personal information.

    3. (3)Organizational secure management measures

      ・Appointment of a person in charge of the handling of personal information (personal information protection manager)

      ・Clarification of the employees who will handle personal information as well as the scope of personal information to be handled by the applicable employees

      ・Establishment of a report and communication system for contacting the personal information protection manager in the case of the fact or signs of a violation of laws, regulations, or internal rules and guidelines, etc.

      ・Conducting regular self-inspections on the handling status of personal information, and in addition, undergoing audits by the Personal Information Protection Audit Department as necessary

    4. (4)Human secure management measures

      ・Conducting regular education and training for employees on matters to keep in mind concerning the handling of personal information

      ・Publishing matters relating to the confidentiality of personal information in internal rules and guidelines

    5. (5)Physical secure management measures

      ・Conducting entry and exit control on employees, etc., in areas that handle personal information

      ・Measures in order to prevent the theft, loss, damage, etc., of equipment, electronic media, etc., used for the handling of personal information

      ・Measures to ensure that personal information cannot be easily identified in the case of equipment, electronic media, etc., used for the handling of personal information being removed from the office, including transfer within an office

    6. (6)Technical secure management measures

      ・Implementation of access control, limiting the scope of personnel and the personal information being handled

      ・Introduction of a mechanism to protect from unauthorized software, etc., or external authorized access to the information system that handles personal information

    7. (7)Ascertainment of the external environment

      The MIURA Group has ascertained the personal information protection systems in foreign countries in which cloud servers that store a portion of our collected personal information are located, and conducts secure management measures accordingly, based on the information, etc., provided by the Personal Information Protection Commission.

  6. Requests for Disclosure, Etc.
    The individual concerned may have the following rights concerning their personal information that is held by the MIURA Group, based on applicable laws and regulations.
    1. (1)Request to revoke consent
    2. (2)Request to disclose, correct, add, or delete personal information
    3. (3)Request to stop the use of or delete personal information, or to stop third-party provision
    4. (4)Requests relating to data portability
    If a request stated above is made in relation to personal information held by the MIURA Group, please get in touch using the contact information stated in “Contact Information for Inquiries and Complaints” below. We will provide a response in accordance with applicable laws and regulations, within a reasonable scope, upon having confirmed the identity of the person making the request.
  7. Contact Information for Inquiries and Complaints
    Please contact us via the inquiry form for inquiries and complaints concerning the handling of personal information by the MIURA Group. We will connect you with the department handling personal information.
  8. Changes to the Privacy Policy
    The MIURA Group may change or update this Privacy Policy from time to time. The amended Privacy Policy will be published on the MIURA CO.,LTD. website, and in the event of a significant change having been made, customers, etc., will be notified of the content of such change, as well as the date of effect.

Corporate Communications Department
MIURA CO.,LTD.

Privacy Policy (GDPR)
MIURA CO.,LTD.

MIURA CO.,LTD. (hereinafter, “the Company”) is a data controller defined in the EU General data Protection Regulation (hereinafter, “GDPR”). the Company complies with the obligations required of a controller under GDPR and processes personal data collected by it in an appropriate and strict manner, pursuant to the following policies.

  1. Categories of personal data
    The Company processes the following personal data (excluding the personal data of the Company's executives and employees; hereinafter the same applies). However, personal data processed by the Company is not limited to the data listed below.

    Name, affiliation, telephone number, e-mail address and other contact details, date of birth, address, academic background,
    licenses/qualifications, result of health checkup, social security details, account name, user ID, password, IP address, cookies and access history on the Company's website, etc.

    *(Note)

    “Process” and “processing” means any act of acquisition,
    management, transfer, etc.

    *(Note)

    You will provide the Company with your personal data for the purpose of enabling the Company to do its business. If you do not provide your personal data, you may not be able to use the services provided by the Company.

  2. Purposes of processing of personal data and legal basis for the processing

    1. (1) The Company processes personal data for the purposes listed below.

      All the processing purposes are legally based on GDPR Article 6, paragraph 1, point (a) (consent), point (b) (necessity for the performance of a contract), point (c) (necessity for compliance with a legal obligation), and point (f) (legitimate interest pursued by the controller).

      1. ①Personal data of transaction counterparties and customers

        ・Issuing notice of information concerning the Company’s products and services,etc., and the promotion and advertising thereof

        ・Dispatching the Company’s products and providing after-sales service for these products

        ・Performing analyses and planning, and generating statistical
        information, for the purpose of developing and manufacturing the Company’s products

        ・Performing analyses and planning, and generating statistical information, for the purpose of the Company’s sales activities

        ・onducting tests and analyses as requested by transaction counterparties or customers, and reporting on the results thereof

        ・Managing credit information on transaction counterparties and customers

        ・Exercising rights and fulfilling obligations between transaction counterparties or customers and the Company under laws and agreements

        ・Any other purpose to perform the management of transaction counterparties and customers incidental to the aforementioned purposes

      2. ②Personal data of job/internship applicants and prospective employees

        ・Providing information and notices, etc., such as information on the Company and results of the screening process

        ・Recruitment activities including hiring and screening

        ・Any other purpose to perform the management of job/internship applicants and prospective employees incidental to the aforementioned purposes

      3. ③Retired employees and shareholders

        ・Sending information, etc., from the Company to retired employees

        ・Managing records of work, payroll, health information, etc., before retirement

        ・Responding to inquiries concerning social insurance-related matters

        ・Exercising rights and fulfilling obligations under the Companies Act

        ・Operating, managing, keeping records, etc., of the general meetings of shareholders

        ・Implementing various measures to facilitate interaction between shareholders and the Company

        ・Issuing notice of various types of information to shareholders

        ・Any other purpose to perform the management of retired employees and shareholders incidental to the aforementioned purposes

      4. ④Other

        ・Issuing notices to individuals

        ・Confirming identities

        ・Responding to inquiries and complaints

        ・Improving the operation, quality, and effectiveness of our website

        ・Any other purpose to carry out business incidental to the aforementioned purposes

    2. (2)If the Company intends to process personal data for purposes other than the purposes stated in 2. (1) above, the Company will provide you with an advance notice on the new processing purposes and other matters required under laws, as appropriate.
    3. (3)If you provide your personal data to the Company, it will be deemed that you have given your consent to the processing of your personal data by the Company. Before you provide your personal data to the Company, please refer to this Privacy Policy (GDPR) in advance.
      The Company will process your personal data based on your consent, but you may withdraw your consent at any time.
    4. (4)The Company will retain your personal data the Company has collected, as far as it is necessary for the processing purposes. If it is no longer necessary to retain your personal data, the Company will promptly delete your personal data in an appropriate manner.
  3. Cookies
    The Company uses cookies and similar technologies in order for our website to function properly.
    If you use the Company's website, it will be deemed that you have given your consent to the use of cookies and similar technologies. The provisions under 2. (2), (3) and (4) above apply to this consent.
  4. Disclosure and transfer, etc., to a third party
    Except for the processing purposes specified in 2. above, the Company will not disclose, transfer, etc. (hereinafter, “transfer”), the collected personal data to third parties, such as MIURA Group companies and outsourcing contractors.
    Third parties to which the Company transfers personal data include those located in countries and regions outside the EU (including, but not limited to, Japan, Singapore, the United States, and China; hereinafter the same applies).
    By giving your consent to this Privacy Policy (GDPR), you will be deemed to have agreed to the following matters.

    *(Note)

    The Company complies with Japanese laws (regulations on personal data protection). Therefore, the Company does not provide or transfer the collected personal data to third parties, except for the joint use of personal data within MIURA Group companies and the outsourcing of personal data processing to third party contractors. Furthermore, in accordance with laws and regulations, the joint use and outsourcing of personal data processing to contractors are under the necessary and appropriate management and supervision by the Company.

    *(Note)

    MIURA Group companies means companies in which the Company directly or indirectly holds a majority of the voting rights.

    (1) In countries and regions outside the EU, laws and regulations on data protection may not be established in the same level as the EU, and there may be cases where various rights protected in the EU are not granted.

    (2)The Company transfers the collected personal data to a third party for the purpose of processing personal data specified in 2. above. Furthermore, third parties receiving the personal data also process the transferred personal data.

    (3) The Company transfers the collected personal data to a third party in a country or region outside the EU.

    *(Note)

    When the Company transfers the collected personal data to a third party located in a country or region outside the EU, the Company takes sufficient measures to protect personal data by using methods such as the conclusion of a contract containing the Standard Contract Clause (SCC) based on GDPR.

  5. Securing of accuracy
    The Company endeavors to keep personal data up to date, and to correct any mistakes or deficiencies.
  6. Security
    In order to prevent unauthorized access to personal data and the leakage of personal data, etc., the Company has taken appropriate and necessary human, organizational, and technical Security Control Measures according to each risk of personal data infringement, with consideration for the type of personal data, the degree of sensitivity and the economic and mental damage assumed when personal data is infringed, and by comprehensively evaluating and assessing the risks of personal data infringement. As necessary, the Company inspects these Security Control Measures to improve the security.
  7. Various rights
    Those who provided personal data to the Company can request access, rectification, restriction of processing, and data portability of personal data processed by the Company. In addition, those who provided personal data to the Company can file an objection with the Company or data protection authorities having jurisdiction over the place of residence of the data subject about the processing of the personal data in question.
    For the procedure for exercising these rights concerning the personal data, please contact our company office/sales office, or the person in charge.
  8. *(Note)

    MIURA Group companies means companies in which the Company directly or indirectly holds a majority of the voting rights.

  9. Change of this Privacy Policy (GDPR)
    In accordance with changes in laws, regulations, and related guidelines, the Company will change this Privacy Policy (GDPR) on an as-needed basis to ensure the appropriate processing of personal data.
    If this Privacy Policy (GDPR) is changed, the Privacy Policy (GDPR) after the change will become effective upon the expiration of a notice period of two weeks.
  10. Personal data concerning children
    Basically, the Company does not have any intention to process the personal data of individuals under the age of 16.
    The Company always obtains consent from legal guardians before acquiring the personal data of individuals under the age of 16. Those who are under the age of 16 are required to confirm the contents of this Privacy Policy (GDPR) with a legal guardian before providing personal data to the Company, and the consent of a legal guardian – not the consent of the data subject under the age of 16 – is always required when providing personal data to the Company.
    If a legal guardian discover that the personal data of a data subject under the age of 16 has been provided to the Company without the legal guardian’s confirmation or consent, please contact us by using the following contact information.
  11. Contact
    Please contact our company office/sales office or the person in charge if you have any questions, inquiries, etc., on this Privacy Policy (GDPR), the processing of personal data by the Company or any requests, questions, etc., on various rights (right of access, right to rectification, right to erasure, right to restriction of processing, right to data portability, or filing of an objection).
  12. Information on the Controller
    Name: MIURA CO.,LTD.
    Address: 7, Horie-cho Matsuyama-shi, Ehime Prefecture 799-2696 Japan
    Tel: +81-899791111
    Inquiry form

About the Use of Google Analytics

  1. Some of the websites (hereinafter, “Websites”) of MIURA CO.,LTD. (hereinafter, “the Company”) use Google Analytics, which is a service provided by Google LLC, with the purpose of understanding and analyzing the status of use by visitors.
    Based on cookies issued by the Company, Google Analytics collects, records and analyzes the browsing histories of visitors to the Websites, and the Company receives the results of the analysis from Google LLC (such as Google Analytic reports on user attributes and interest categories) to understand the status of visits to the Websites.
    For details on Google Analytics, please refer to the Google Analytics terms of service.
    Google privacy policy (external link)
  2. The information to be collected, recorded and analyzed by Google Analytics does not contain any information that can be used to identify specific individuals.
    The information is subject to management by Google LLC in accordance with its privacy policy.
    For an explanation of the privacy policy of Google LLC, please refer to its website.
    Google privacy policy (external link)
  3. Google Analytics can be deactivated by downloading the “Google Analytics opt-out browser add-on” from the download page for opt-out browser add-ons provided by Google LLC, installing the downloaded add-on, and changing the add-on settings of the browser. When a visitor chooses to deactivate Google Analytics, Google Analytics is deactivated not only for the Websites, but also for any websites visited by the visitor. By resetting the add-on in the browser, Google Analytics can be activated again.
    Google Analytics opt-out browser add-on (external link)
  4. The Google Analytics terms of service and Google Analytics additional terms of service for the opt-out browser add-on will apply to any damage caused by the services of Google Analytics and Google Analytics opt-out browser add-on, and the Company has no liability whatsoever for such damage except when the damage is attributable to the Websites. This privacy policy applies only to the Websites, and the Company has no liability whatsoever with respect to the protection of personal information on other external websites linked from the Websites.